Classroom Policies

We don't like ‘em, but we gotta have ‘em. Here are just a few little administrative ditties and classroom policies to ensure that we’re making some great Music Together®!

CLASSROOM CONDUCT

Participation
This program is incredibly effective, and you’ll marvel at how much your child and family grow from being a part of it. BUT – you will only get out of it as much as you put into it! So cherish our classroom time together as your special music-making time with your child. Come to class leaving your inhibitions behind! Be ready to sing, dance and get goofy. Remember – your children place no judgment on your perceived musical skill – they don’t care if you can sing in tune or dance to a beat. All they care about is if you’re having a good time

Protect the Music
Protect our musical time together by making all efforts to keep talking to a minimum. Children hear talking all day long, so Music Together® time is their time to get away from it and immerse themselves in music. Please don’t deny them of that treat! They look so forward to it all week

Food and Drink
PLEASE DO NOT BRING FOOD INTO YOUR CLASSROOM. Snacking usually creates a chain reaction, and we don’t know what kind of allergies are lurking about, so for everyone’s safety, please keep all snacks outside of the classroom area. However, drinks are fine so long as they are in spill-proof containers.

Classroom Attire
All you really need to bring to class is your energy and enthusiasm for singing and dancing! However, it’s never a bad idea to also pack along some non-skid socks or slippers for your little ones just so they can move around safely. And for our wee ones that aren’t moving yet – bring a cozy blanket to lay him/her on. Please do not wear your outdoor shoes into any of our studio spaces – take them off at the door and place them in the boot areas provided. We ask you to do this not only so that we can be courteous and respectful of the policies of the spaces we rent, but also and especially so that we can keep the floors as clean as possible for our little music makers that are still crawling.

Dirty Diapers
Most of our locations do not have other programs for wee ones, so they don’t have an effective diaper disposal policy in place. With this in mind, we ask that you take dirty diapers with you and dispose of them outside of the studio.

Strollers & Car Seats
Unless it is an absolute necessity, we kindly ask that you leave your stroller outside the classroom area. Because they are so bulky, they really cut in to our free movement space. However, car seats are fine – but there’s one rule – if your little one is in a car seat, make sure you place him/her next to you so s/he can be a part of the circle. Our babies are integral to the dynamic of the class, so we want them to be in on the action, not sitting on the sidelines.

Guests
Grandparents, aunts, uncles, school-age siblings and friends are ALWAYS welcome! No need to ask permission! Our classroom’s aim is to be an extension of your living room so invite anyone to class that you would invite to your home. However, if your guest is bringing a little one, that will factor into the “kid count” of the class so please let us know ahead of time.

SICKNESS POLICY
We ask that everyone just be mindful of the fact that there are babies and expectant mothers in most of our classrooms. Therefore, when deciding whether or not to stay home due to a gucky nose or a yucky cough, please base your decision on the side of caution. You are allowed unlimited make-up classes each semester for this very reason -- so that everyone stays healthy, and acts in the best interest of their classroom’s community. (PS: We clean our instruments with a 100% natural disinfectant and fungicide called Benefect)

REFUND & CLASS SWITCHING POLICIES

COVID-19 Cancellation Refund Policy (applicaple only to 2020 Spring Semester registrations received before March 14, 2020) 
With the continued mounting uncertainty and fear we are immersed in, it is understandable why one would want to withdraw from their children's social activites. But when all of this passes and we come out the other side stronger and more compassionate, the one thing we will all be craving is to come together in community - and there is no better way to do that than by making Music Together! We want to be here for you to provide that joy to all of our families which is why we are asking everyone to stick with us and forge through this together

We have decided to cancel our in -person Spring semester and are automtically transfering all Spring registrations and tuitions over to the Fall semester (which will proceed only when it is deemed safe for us to gather together again)

However, should you decline a full tuition deferral to the Fall, our Revised Refund Policy  offers other options:
Full Tuition Deferral to a Future Semester: If the Fall semester does not work into your schedule, you can receive a full tuition credit to a future semester
Full Tuition Transfered to a Gift Certificate: If the Fall or a future semester does not work for you, but you would like to gift your full tuition to a friend, we'll transfer it on to a Gift Certificate

Refund: Full refund minus $140.00/ registered child cancellation fee
This Revised Refund Policy overrides all other documented Refund Policies. We recognize that it is aggressive, but it was written in direct response to the COVID-19 pandemic and is structured to incentivise client rentention so that we can continue to make Music Together with you and your family for years to come . We recognise that we are all in this together, so please know that we are sensitive to individual extenuating circumstances and are open to working out alternate terms if needed.

Class Switching Policy
If your class time does not suit your little one’s schedule, there will be a $35.00/ child service charge to permanently switch classes.